Zero downtime at a 400 person manufacturing plant.
How Fletcher's Vending replaced an unreliable vendor and kept a busy Auburn Hills facility fully stocked across three shifts with no equipment cost to the client.
Their old vendor kept letting them down.
The plant runs three shifts across 200,000 square feet and their previous vendor restocked whenever they felt like it, left expired stuff sitting in the trays, and took days to fix a breakdown. So during peak shifts operators would just leave the floor to go find drinks and snacks somewhere else.
Three machines, restocked off real sales data.
We put in two combo machines and a dedicated drink machine at no cost to them. Then we restock based on what actually sells so the stuff people want is never empty. Our full time techs are on call for the plant with a guaranteed under four hour response during operating hours.
99.8% uptime and a happier crew.
First year in the plant saw 99.8% machine uptime, zero expired product complaints, and an average service response under four hours. The employee satisfaction surveys actually called the break room vending a noticeable upgrade, and the facilities team stopped getting vending complaints all together.
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